Welcome to our Support
Check out answers to some common questions.
Why buy stuff for DOTA 2?
Can I get things any other way?
What categories of items exist in DOTA 2?
There are several reasons why millions of gamers spend real money on virtual items. First, you diversify the gameplay. Second, you will be able to create a memorable character. Third, you will stand out from the rest.
Fourthly, and most importantly, you will be able to improve the characteristics of your hero. The fact that in DOTA 2 items can increase the strength, giving an advantage over opponents in the form of bonuses to attack. In addition, they give unique powerful skills, to buff your players or debuff the surrounding opponents. So you should not underestimate the effectiveness of items in DOTA 2!
If you don’t want to spend money on items, look at a few different ways to get free stuff in DOTA 2.
– You can get items after a match.
– You can exchange items with another player.
– You can participate in rare events, the reward for which is an item.
Keep in mind that common (and sometimes uncommon or rare) items can usually be obtained using these methods which won’t have much of an impact on gameplay.
In DOTA 2 there are different items of different rarity:
– Common – the most widespread items that have no particular value.
– Uncommon – items that are of higher value.
– Rare – unusual items that have a higher value than the previous ones.
– Mythical – even rarer items that are highly valued.
– Legendary – have the highest value among the items that can drop , the highest rarity.
– Immortal, Ancient – items gained from special events that are no longer sold or dropped. It can only trade them from another player.
– Arcana – these items are the rarest of all, capable of adding new models, sounds, spell effects, and HUD icons for a Hero.
Can I trust you?
How can I avoid facing scammers?
We are a store for collectible items, Immortal items, and many other rare products. Our team has been working for several years. In such a long time, we have had more than 3000 reviews from happy customers and more than 50,000 completed orders. Our website is constantly growing, and we get pleasure from the fact that more and more clients are coming to us.
You just need to follow a few simple rules: place orders only through our website, and carefully check the data provided in the ordering process when communicating with the manager. Also, do not use third-party links and do not send your credentials to anyone. Remember you can always ask for our technical support!
How quickly will I receive the items?
The manager will add you to friends within 24 hours of placing the order. We will send items 30 days from that moment. Most of our items can only be transferred by gift, and there is a restriction on DOTA 2 that does not allow items to be sent earlier than 30 days after being added to friends.
Why do I need an account to buy items?
I cannot log in to my account. What should I do?
We can deliver most DOTA 2 items as gifts only. You will interact directly with our managers and this is not possible if you do not have an account. Plus, with an account, you will always be able to see your purchase history.
Make sure you are entering your username and password correctly. Mistyped credentials are the most common reason that it’s impossible to sign in.
If you’re sure you’re entering the credentials correctly, please contact our technical support – we’ll be happy to help you.